Crisis Communication Theory: Đề thi IELTS LISTENING (actual test) kèm đáp án & transcript with location

Bên cạnh Phân tích+Sửa bài"The chart shows British Emigration to selected destinations between 2004 and 2007" IELTS WRITING TASK 1 (bar graph), IELTS TUTOR cũng cung cấp Crisis Communication Theory: Đề thi IELTS LISTENING (actual test) kèm đáp án & transcript with location

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Questions 31-40

Complete the tables below.
Write ONE WORD ONLY for each answer.

Crisis Communication Theory

Why do we need theory?

• Some people think using 31................ is better than theory

• But a lot of advice is simply a 32................

Types of crisis

• The organisation can be a victim – e.g. due to a 33................

• Crisis can be accidental – caused by external factors

• Crisis can be preventable – resulting from a 34................ in the organization

Suggested response for all crises

• Give information to prevent any more damage

• Communicate what 35................ is to be taken

Strategies to influence people's thinking

• Diminish the crisis: provide 36................ that the crisis is not so bad

• Give excuses for the crisis: highlight that it was not intentional

Protecting the organisation's reputation

• Initial objective is to lessen 37................ opinions

• Rebuild strategies are important when:

  • there is a serious 38................ to the organisation’s reputation

  • the impact of the crisis needs lessening

• Things can be improved by providing an 39................

• In serious cases, 40................ is usually offered >> IELTS TUTOR lưu ý: Phân tích"Some people do not mind to spend their leisure time with their colleagues while some people prefer to keep their private life separate from their work life. Is it a great idea to spend leisure time with your colleagues?"IELTS WRITING (kèm bài viết thi thật HS đạt 6.0)

31. logic
32. guess
33. rumor/rumour
34. mistake
35. action
36. proof
37. negative
38. threat
39. apology
40. compensation >> IELTS TUTOR lưu ý: PHÂN TÍCH ĐỀ THI 30/5/2020"Some education systems make students focus on certain subjects at the age of 15, while others require students to study a wide range of subjects until they leave school. What are the benefits of each system? Which is better?"IELTS WRITING TASK 2 (kèm bài sửa HS đạt 6.5)

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