Luyện đề: Differences between individuals in the workplace IELTS LISTENING SECTION 3

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II. Đề bài & Audio Luyện đề: Differences between individuals in the workplace IELTS LISTENING SECTION 3

Questions 21-23
Complete the notes below. Write ONE WORD ONLY for each answer.

DIFFERENCES BETWEEN INDIVIDUALS IN THE WORKPLACE

Individuals bring different:

Work behavior differences are due to:

  • Personality
  • (22) .......................

Effects of diversity on companies:

  • Advantage: diversity develops (23) ......................
  • Disadvantages: diversity can cause conflict

Questions 24-27
Choose the correct letter, A, B or C.
24. Janice thinks that employers should encourage workers who are
A. potential leaders
B. open to new ideas
C. good at teamwork
25. Janice suggests that managers may find it difficult to
A. form successful groups
B. balance conflicting needs
C. deal with uncooperative workers
26. Janice believes employers should look for job applicants who
A. can think independently
B. will obey the system
C. can solve problems
27. Janice believes managers should
A. demonstrate good behavior
B. encourage co-operation early on
C. increase financial incentives
Questions 28-30
Complete the sentences below. Write ONE WORD ONLY for each answer.
28. All managers need to understand their employees and recognise their company’s ..................
29. When managing change, increasing the company’s ............. may be more important than employee satisfaction.
30. During periods of change, managers may have to cope with increased amounts of .................

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